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Contact: +971504377107

Email : support@feedipet.com

At Feedipet, we are committed to providing a smooth and efficient shopping experience.

Shipping Charges :

Standard Shipping Fee: A flat rate of 15 AED applies to most orders.

Overweight Items: Some products that are considered overweight will have shipping fees calculated based on their weight. The final shipping cost will be displayed at checkout.

Handling, Transit, and Order Cut-off Time:

Estimated delivery time is same day delivery in Ras alkhimah

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.

Delays & Exceptions

While we strive to ensure timely delivery, please be aware that external factors such as weather, strikes, or other unforeseen events may cause delays. In case of any significant delays, we will notify you promptly.

Returns & Exchanges

Our return policy can be found on the dedicated page on our website. If you encounter any issues with your order, please reach out to our customer support team for assistance.

Customer Support

Phone number: +971 504377107

Email: Support@Feedipet.com

Address : Address: Daih, Sheikh Saqr Bin Muhammad Al Qasimi Street, Shop 01, Al Rams, Ras Al-Khaimah, United Arab Emirates.

Shipping policy

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

• The items with the original receipt are returned within 14 days of purchase.

• Items must be in the original condition as purchased with all labels/tickets attached.

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

Refund policy