Monello Adult Cat Food Salmon and Chicken Flavor|15 Kg

Contact: +971504377107

Email : support@feedipet.com

At Feedipet, we are committed to providing a smooth and efficient shopping experience.

Shipping Charges :

Standard Shipping Fee: A flat rate of 15 AED applies to most orders.

Overweight Items: Some products that are considered overweight will have shipping fees calculated based on their weight. The final shipping cost will be displayed at checkout.

For orders weighing 0.0001 kg to 7.9999 kg, the shipping fee is 15 AED.

For orders weighing 8 kg to 13.9999 kg, the shipping fee is 20 AED.

For orders weighing 14 kg to 23.9999 kg, the shipping fee is 30 AED.

For orders weighing 24 kg to 33.9999 kg, the shipping fee is 45 AED.

For orders weighing 34 kg to 43.9999 kg, the shipping fee is 55 AED.

For orders weighing 44 kg to 53.9999 kg, the shipping fee is 65 AED.

For orders weighing 54 kg to 63.9999 kg, the shipping fee is 75 AED.

For orders weighing 64 kg to 73.9999 kg, the shipping fee is 85 AED.

For orders weighing 74 kg to 83.9999 kg, the shipping fee is 100 AED.

For orders weighing 84 kg to 93.9999 kg, the shipping fee is 120 AED.

For orders weighing 94 kg to 103.9999 kg, the shipping fee is 135 AED

For orders weighing 104 kg and above, the shipping fees is 200 Aed

Every effort is made to start your order as soon as possible. All orders are processed after placing the order.

Handling, Transit, and Order Cut-off Time:

Order Processing Time: 0–1 business day (Monday to Friday)

Transit Time: 1–2 business days (Monday to Friday)

Order Ending Time: 1:00 pm & Gulf Standard Time (Dubai). All orders are shipped the same day if placed before 1:00 pm.

Estimated delivery time is 1–3 business days.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.

Delays & Exceptions

While we strive to ensure timely delivery, please be aware that external factors such as weather, strikes, or other unforeseen events may cause delays. In case of any significant delays, we will notify you promptly.

Returns & Exchanges

Our return policy can be found on the dedicated page on our website. If you encounter any issues with your order, please reach out to our customer support team for assistance.

Customer Support

Phone number: +971 504377107

Email: Support@Feedipet.com

Address : Address: Daih, Sheikh Saqr Bin Muhammad Al Qasimi Street, Shop 01, Al Rams, Ras Al-Khaimah, United Arab Emirates.

Shipping policy

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

• The items with the original receipt are returned within 14 days of purchase.

• Items must be in the original condition as purchased with all labels/tickets attached.

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

Refund policy