At Feedipet, we are committed to providing a smooth and efficient shopping experience.
Standard Shipping Fee: A flat rate of 15 AED applies to most orders.
Overweight Items: Some products that are considered overweight will have shipping fees calculated based on their weight. The final shipping cost will be displayed at checkout.
For orders weighing 0.0001 kg to 7.9999 kg, the shipping fee is 15 AED.
For orders weighing 8 kg to 13.9999 kg, the shipping fee is 25 AED.
For orders weighing 14 kg to 23.9999 kg, the shipping fee is 35 AED.
For orders weighing 24 kg to 33.9999 kg, the shipping fee is 50 AED.
For orders weighing 34 kg to 43.9999 kg, the shipping fee is 60 AED.
For orders weighing 44 kg to 53.9999 kg, the shipping fee is 75 AED.
For orders weighing 54 kg to 63.9999 kg, the shipping fee is 95 AED.
For orders weighing 64 kg to 73.9999 kg, the shipping fee is 110 AED.
For orders weighing 74 kg to 83.9999 kg, the shipping fee is 150AED.
For orders weighing 84 kg to 93.9999 kg, the shipping fee is 190 AED.
For orders weighing 94 kg to 103.9999 kg, the shipping fee is 210 AED.
For orders weighing 104 kg and above, the shipping fees is 280 AED
Every effort is made to start your order as soon as possible. All orders are processed after placing the order.
Handling, Transit, and Order Cut-off Time:
Order Processing Time: 0–1 business day (Monday to Saturday)
Transit Time:
1 business day (Monday to Saturday)
Order Cut-off Time:
2:00 PM Gulf Standard Time (Dubai). Orders placed before 2:00 PM are processed the same business day. Orders placed after 2:00 PM will be processed on the next business day.
Estimated Delivery Time:
1–2 business days (Monday to Saturday).
Business Days:
Our business days are Monday through Saturday. Sunday is our weekly day off. Orders placed on Sunday will be processed on the next business day.
Total Delivery Time: Same-day delivery in Ras Al Khaimah on all weekdays for qualifying orders, subject to coverage availability.
Additional Delivery Information:
For remote areas (e.g., Masfout, Al Gharbia (Western Region), and other distant locations in the UAE), different shipping fees may apply, and delivery schedules may vary based on location and coverage.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.
Delays & Exceptions
While we strive to ensure timely delivery, please be aware that external factors such as weather, strikes, or other unforeseen events may cause delays. In case of any significant delays, we will notify you promptly.
Returns & Exchanges
Our return policy can be found on the dedicated page on our website. If you encounter any issues with your order, please reach out to our customer support team for assistance.
Delays & Exceptions
While we strive to ensure timely delivery, please be aware that external factors such as weather, strikes, or other unforeseen events may cause delays. In case of any significant delays, we will notify you promptly.
Returns & Exchanges
Our return policy can be found on the dedicated page on our website. If you encounter any issues with your order, please reach out to our customer support team for assistance.
Customer Support
Phone number: +971 504377107
Email: feedipet.manager@gmail.com
Address : Address: Daih, Sheikh Saqr Bin Muhammad Al Qasimi Street, Shop 01, Al Rams, Ras Al-Khaimah, United Arab Emirates.
